Quality Assurance and Quality Control are both necessary measures in a quality management plan. You cannot have one without the other if you want your quality management program to succeed.
The benefits of Quality Control and Quality Assurance include:
- Providing a high quality output or end product
- Both reduce or eliminate waste issues or concerns
- Improve work flow operations
- Lead to improved or continued customer relations and happy customer satisfaction
- Internal business satisfaction is also a plus
- Proper Quality Control and Quality Assurance measures reduce employee stress and help with motivation and morale
- Better business practices mean less reworking and do overs
